Our Process

More Control. More Care. More Savings.

To create a one-of-a-kind plan designed just for your business, you need a benefits partner that offers a one-of-a-kind discovery and implementation process. That’s why we created a proprietary four-step guide, all designed to help ensure clients a tailor-made plan that meets their objectives, and stays well within their cost constraints.

“DSG continues to exhibit an educator’s philosophy with easy-to-understand, comprehensive analysis and reports.”

Don Girard
Treasurer and Chief Financial Officer
National Banner Company, Inc.

Our Process

Step 1: Plan & Analyze

Educate client on best practices and recent industry trends.
Conduct thorough analysis of all existing employee plans for underlying benefits, cost effectiveness, contribution strategies, claim utilization and more.
Conduct benchmarking analysis to determine marketplace positionrelative to similarly situated employers.
Survey employees, host focus groups, evaluate historical data and corporate culture.
Begin continual process of evaluating plan effectiveness and measuring ROI.

Step 2: Design & Build

Identify current business initiatives, goals and objectives, and through the analysis of employee feedback, develop a benefits program that supports them.
Conduct gap analysis on current offerings and design a program around fulfilling expectations within a stated financial budget.
Review and provide recommendations that include strategies to curb short-term costs, and more importantly create a long-term plan.
Build a program providing access to a range of options so employees can select the benefits they need and want.

Step 3: Implement

Create an exciting, branded communication strategy that positions the benefits program in a positive light with employees.
Communicate with employees with an emphasis on building a partnership to control future costs and manage changes more effectively.
Leverage technology systems and tools to provide employees with real-time online access, maximize education and benefits use, and ultimately, provide a greater value.
Utilize an effective enrollment process so employees can easily enroll and walk away feeling educated and protected.
Customize a benefits brochure and employ electronic forms to reduce HR burdens, expedite provider processing, and help with new employee enrollments throughout the year.

Step 4: Manage Year Round

Assist with eligibility issues throughout the year (enrollments, changes, terminations, etc.).
Assist with escalated claim issues throughout the year (auditing, erroneous billing, etc.).
Assist with COBRA, HIPAA, and other compliance matters.
Measure employee satisfaction prior to renewal.
Negotiate aggressive new premium with carriers well in advance of renewal.