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| About DSG |
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The confidence of experience. The assurance of relationships.
DSG Benefits Group, LLC is one of the leading independent employee benefits brokerage and consulting firms in the Dallas/Fort Worth metroplex. We are dedicated to delivering innovation and a true commitment to client service and technology in the complex world of insurance and employee benefits.
We take pride in our strategic thinking, our pro-active planning, and our skill in crafting creative solutions that allow us to develop the most suitable employee benefits package for an organization. Our broad market knowledge coupled with strong carrier relationships allows us to fully exhaust the market's offerings and tailor a program that meets a company's specific needs – and protects its bottom line.
How we work.
Our services can be illustrated in the four-step process below to help our clients implement cost-efficient, highly-valued employee benefit programs.
Plan and Analyze
- Educate client about most recent market and industry trends.
- Conduct thorough analysis of all existing employee benefit coverages looking at cost effectiveness for employer and employees, contribution strategies, and scope of benefits offered. Evaluate underlying benefits, underlying premium levels, claim utilization, plan funding and performance, and administrative costs.
- Conduct benchmarking analysis to determine position in marketplace when compared to similarly-situated employers.
- Conduct employee survey and/or focus groups to determine perception of current offerings.
- Evaluate and measure return on investment in benefit programs.
Design and Build
- Identify current business initiatives, goals and objectives, and develop an employee benefit program that supports them.
- Conduct gap analysis on current offerings and design program around fulfilling expectations within a stated financial budget.
- Review and provide recommendations that include strategies to curb both short-term and future cost increases.
- Build a program providing access to a range of benefits, including the option for employees to select the benefits they need and want.
Implement
- Create an exciting “branded” communication strategy that positions the benefit program in a positive light with employees.
- Communicate with employees with an emphasis towards consumerism. The purpose of this communication is to build a partnership with employees to control future costs and manage changes more effectively.
- Leverage technology systems and tools to provide employees with real-time access to data and information, allowing them to get more value out of their benefit program.
- Utilize an “ease-of-use” enrollment process so employees can easily enroll and walk away from enrollment feeling positive, not frustrated.
- Employ paperless, electronic forms to reduce HR burdens and expedite provider processing.
Ongoing, Year-round Account Management
- Assist client with eligibility issues throughout the year (enrollments, changes, terminations, etc.)
- Assist client with escalated claims issues throughout the year (claim auditing, erroneous billing, etc.)
- Assist client with COBRA, HIPAA, and other compliance matters throughout the year.
- Measure employee satisfaction with benefit plan prior to renewal.
- Aggressive premium negotiation with current and competitive carriers well in advance of renewal.
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